FixItFlow uses LLMs to automate the creation of troubleshooting guides by extracting diagnostic patterns from historical cloud incidents. The system synthesizes structured guides with verified commands and applies strict validation to prevent hallucinations. Evaluation with 26 engineers showed 61.5% clarity ratings and a 2.3x reduction in mitigation time.
- Automates guide creation from historical incident data, reducing manual effort.
- Extracts diagnostic patterns from engineer actions to build structured content.
- Enforces strict validation to ensure commands are verified and accurate.
- Reduces incident mitigation time by 2.3x in practitioner evaluations.