A survey of 696 experts reveals a clear divide in how teams view AI integration: while AI co-pilots are widely welcomed, autonomous autopilot modes are met with significant resistance. The consensus suggests that AI agents must demonstrate reliability and safety through rigorous testing before being granted direct access to production environments. This feedback highlights a pragmatic approach to adopting AI tools in critical infrastructure workflows.
- Co-pilots are accepted as assistive tools, but full autonomy is rejected.
- AI agents need to prove reliability before accessing production systems.
- SREs prioritize safety and control over fully autonomous AI operations.
- Expert consensus favors human-in-the-loop AI for critical tasks.